Terms of Use

1. Acceptance of Terms

By accessing and using PlumberOnCall.com, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our service.

2. Service Description

PlumberOnCall.com is a platform that connects homeowners with licensed plumbing professionals. We:

  • Facilitate connections between customers and service providers
  • Do not perform plumbing services directly
  • Are not responsible for the quality of work performed by independent contractors
  • Do not guarantee availability of service providers

3. User Responsibilities

Users of our service agree to:

  • Provide accurate and complete information
  • Verify contractor credentials independently
  • Not misuse or abuse the platform
  • Maintain the confidentiality of their account
  • Report any unauthorized account access

4. Service Provider Terms

Service providers must:

  • Maintain valid licenses and insurance
  • Provide accurate service information
  • Respond to service requests promptly
  • Maintain professional standards
  • Comply with local regulations

5. Limitation of Liability

PlumberOnCall.com is not liable for:

  • Quality of work performed by contractors
  • Damages arising from service provider actions
  • Service interruptions or platform availability
  • Loss of data or communications

6. Dispute Resolution

Any disputes shall be resolved through:

  • Initial good faith negotiation
  • Mediation if necessary
  • Binding arbitration as a last resort

7. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of new terms.

8. Contact Information

For questions about these Terms of Use, contact us at:

Email: legal@plumberoncall.com

Phone: 878-789-8199